Veterinarians, like other professionals, owe a duty to exercise reasonable care and skill when carrying out the service for which they are instructed. A failure to meet the standard of care, that being what other vets would do in the circumstances, may give rise to a claim of professional negligence.
If the vet has made an error which means you suffer substantial loss, you may be able to claim compensation. Negligence may arise in the form of misdiagnosis, mistreatment, delay in diagnosis or surgical error.
We can assist whether you operate a business that has suffered loss as a result of a vets negligence, such as farms or stables, or as an individual.
If your complaint relates to the service you have received, or you think your vet is guilty of professional misconduct, it may be appropriate in the first instance to make a complaint to the Royal College of Veterinary Surgeons
Our Dispute Resolution Team