Purpose/Activity |
Type of data |
Lawful basis for processing including basis of legitimate interest |
To assess the merits of a new matter or provide a quote |
(a) Identity (b) Contact (c) Financial (d) Matter (e) Special Categories of Personal Data |
You have asked us to do this before entering into a contract |
To register you as a new client |
(a) Identity (b) Contact |
Performance of a contract with you |
To process and comply with your instructions regarding your matter |
(a) Identity (b) Contact (c) Financial (d) Matter (e) Special Categories of Personal Data |
Performance of a contract with you |
To manage our relationship with you which will include: (a) Notifying you about changes to our terms or privacy notice (b) Asking you to leave a review or take a survey |
(a) Identity (b) Contact |
(a) Performance of a contract with you (b) Necessary to comply with a legal obligation (c) Necessary for our legitimate interests (to keep our records updated and to study how customers use our products/services) |
To administer and protect our business and this website (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data) |
(a) Identity (b) Contact (c) Technical |
(a) Necessary for our legitimate interests (for running our business, provision of administration and IT services, network security, to prevent fraud and in the context of a business reorganisation or group restructuring exercise) (b) Necessary to comply with a legal obligation |
To use data analytics to improve our website, products/services, marketing, customer relationships and experiences |
(a) Technical (b) Usage |
Necessary for our legitimate interests (to define types of customers for our products and services, to keep our website updated and relevant, to develop our business and to inform our marketing strategy) |
To make suggestions and recommendations to you about goods or services that may be of interest to you |
(a) Identity (b) Contact (c) Technical (d) Usage (e) Profile (f) Marketing and Communications |
Necessary for our legitimate interests (to develop our products/services and grow our business) |