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The Dispute Resolution team recently acted for two holidaymakers who suffered bed bug bites whilst abroad in Cape Verde on a package holiday with a well-known provider. Our team alleged fault and improper performance of the holiday contract in accordance with the Package Travel, Package Holidays and Package Tours Regulations 1992. Following negotiation, our team secured a global settlement for our clients in which they each took away significant four figure sums to compensate them for the pain and suffering caused by the bites and the loss of enjoyment they had encountered on their holiday as a result. The settlement was secured without the need for court action and also covered our client's legal costs.

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